Check Hep C Patient Navigator — Harlem United

Job description

Check Hep C New York CityAs part of the Check Hep C initiative, the Patient Navigator/Outreach Worker will be responsible for the successful linkage of all HCV+ individuals identified and engaged by the program. Implementing the ARTAS intervention, the Patient Navigator will be involved working to link individuals into primary care services and other support services through internal and external referrals. In support of program enrollment, the Patient Navigator is also responsible for assisting patients in understanding liver health care in the presence of a positive Hepattis C diagnosis, and navigating the social service and medical system in order to access necessary supportive services to support liver health, complete a liver health medical evaluation, and initiate Hepatitis C treatment if recommended by a liver specialist/infectious disease specialist. Working as part of a team, the Patient Navigator will also provide assistance escorting HCV+ individuals to our on-site location for program enrollment. Under the supervision of the Program Coordinator, he/she will be responsible for assisting peer-led case finding activities, peer-led group activities and provide navigation services to ensure successful outcomes to care. He/She will also be responsible for providing similar navigation services to co-infected individuals on a case by case basis.

Essential Job Functions

  • Attend all patient navigator trainings offered by DOH and ARTAS
  • Work as part of the interdisciplinary Hepatitis C team to reengage clients in appropriate medical, mental health, and substance use services; conduct preliminary interviews/screening for program to assess client’s immediate needs, including medical, housing, insurance, mental health and other supportive services.
  • Accompany client to appointments when necessary; make home and field visits, provide case finding activities to identify new clients, and locating clients to ensure program participants are accessing of services.
  • Coordinate medical appointment for all individuals. Coordinate escort services to ensure client attendance at first two medical visits. Refer clients to case management, mental health and other support services as required by client.
  • Ensure access to program by providing targeted outreach and education to members of the community and service providers through presentations and community networking activities.
  • Participate in case conferencing and care coordination with service providers to ensure optimal service delivery to clients. Establish a clear bi-directional process with medical care providers for the receipt and provision of relevant information on the medical and psychosocial status of enrolled clients.
  • Engage clients in HCV education and health education/risk reduction.
  • Participate in community walkabouts, health fairs, tabling events, and related events.
  • Ensure the maintenance of appropriate, accurate, and clear documentation of all outreach, education, and client activities (including the effectiveness, strengths, and weaknesses of the intervention/program.

Other Responsibilities

The following duties are to be performed as assigned by the supervisor:

  • Assist program development and operations for HCV care and treatment services.
  • Assist in administrative work. Monitor completion of forms, records, and documentation.
  • Coordinate clients and programmatic related activities with internal and external service providers.
  • Responsible for timely and accurate documentation of all services conducted.
  • Advocate on behalf of the client to ensure that they receive all necessary services.
  • Conduct service delivery entry into reporting tools and database
  • Perform other duties as assigned.

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Ability to pay attention to details, with strong organizational skills.
  • Able to provide culturally competent services and demonstrate respect for the community to be served by our program.
  • Knowledgeable about HCV infection, transmission, treatment, risk reduction, and sexuality issues; knowledgeable in local, state, and federal laws regarding HIV and other relevant issues of providing health care, especially the right to privacy and confidentiality.
  • Some background knowledge in HIV infection, transmission, and risk reduction amongst HCV infected.
  • Strong knowledge and access to New York City social services system, especially in upper Manhattan area.
  • Excellent verbal and written communication skills.
  • Bilingual in Spanish is preferred.

Education and Certification

A minimum of a Bachelor’s degree or commensurate work experience of five years working in community health care, harm reduction, HIV prevention programming or HIV/STI testing is required.

How to apply

Harlem United is an Equal Opportunity Employer.

Please email cover letter and résumé to Brooke Wyatt, HCV Program Coordinator

Last Updated on December 17, 2017 by HepFree NYC


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