Community Education & Outreach Manager- American Liver Foundation NY

Community Education & Outreach Manager- American Liver Foundation NY

American Liver Foundation, National Office

The American Liver Foundation (ALF) is the nation’s leading non-profit organization promoting liver health and disease prevention. ALF provides research, education and advocacy for those affected by liver-related diseases, including hepatitis.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet American Liver Foundation’s changing needs, at the sole discretion of management.

PRIMARY FUNCTION/PURPOSE

The Community Education and Outreach Manager at the American Liver Foundation’s Greater New York Division is responsible for the planning, implementation and evaluation of all mission delivery activities in the Greater New York Division geographic area, which includes New York City, Long Island, Westchester County and Northern and Central New Jersey. The position is based out of our national office in NYC.

The Community Education and Outreach Manager reports to the Executive Director at the Greater New York Division and the Director of Education and Training at the National Office. The Community Education and Outreach Manager works collaboratively with other Program Managers in the organization and with the other members of the New York Division staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Through community outreach efforts, build successful and long-term relationships with community-based organizations for the purposes of implementing mission delivery activities and facilitating other opportunities for American Liver Foundation partnership
• Serve as the primary Community Health Educator for the Division. Plan, implement and evaluate all education programs for the public, patients and healthcare and social service professionals. Programs will include American Liver Foundation’s Core Programs: Love Your Liver,
• Treatment Choices Initiative, Liver Matters and those that meet the specific needs of communities served by the Division.
• Identify, recruit and train a cadre of volunteer speakers (health professionals and lay people) to assist with speaking and outreach efforts, especially cognizant of language, cultural, geographic and other considerations as dictated by the populations being served
• Meet the implementation standards for each core program in the defined timeframe and generate program growth
• Ensure completion and collection of participant evaluation forms for each program. Summarize and analyze evaluation results.
• Coordinate support services for liver patients
• Answer HelpLine calls that are directed to the Division Office. Proactively engage in problem-solving issue resolution with callers, as needed and appropriate.
• Coordinate/promote American Liver Foundation support groups and/or direct individuals to support groups as needed
• Provide information, referrals and local resources as requested
• Participate and lead liver-disease advocacy efforts by coordinating advocacy summits, letter writing campaigns, participating in local/regional coalitions, etc.
• Identify and secure liver patient stories for use in both national and local press outreach as well as social media outreach
• Coordinate outreach activities, such as health fairs, community meetings, lunch and learns, etc. to raise awareness about liver wellness and liver disease
• Maintain accurate records and data for all mission delivery activities; aggregate data and share with National Office for inclusion in organization-wide data reports.
• Ensure accurate and up-to-date mission delivery information on Division webpage and other Division materials, communications and publications, as well as fundraising event scripts and announcements
• Assist Development team with funding proposals, including providing program descriptions, Division specific data and planning budgets.
• Other tasks, as assigned

POSITION REQUIREMENTS

Related Skills or Knowledge:

• Self-starter and highly motivated.
• Excellent interpersonal, communication, presentation and organizational skills.
• Ability to handle multiple projects simultaneously. Ability to prioritize and organize activities while working within deadlines.
• Ability to train, motivate and supervise volunteers and/or interns
• Proficient computer skills, including Microsoft Office Suite (Word, Excel, Access, PowerPoint)
• Spanish language proficiency preferred.

Education:

Bachelor’s Degree in Health Promotion and Education, Social Work or other health/social sciences required. Master’s preferred.

Experience:

At least one year of community program planning, implementation or evaluation experience, or other work directly related to mission delivery with not-for-profit organizations.

Work Environment:

• Must be willing to work a flexible schedule including some nights and weekends.
• Must be able and willing to lift and move program and/or event related materials weighing up to 25 lbs.
• Ability and willingness to travel New York City via public transportation as necessary.
• Valid Driver’s License and willing to drive a personal and/or rented vehicle as needed.

ALF is an EOE.

How to apply