Job | Hep C Peer Navigator @ Housing Works

Hep C Peer Navigator

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Position Overview/Summary Description:

The Hep C Peer Navigator’s (PN) role is to assist individuals who have known Hep C infection and those at high risk with navigation and care coordination services. Other activities include conducting outreach, providing harm reduction education, conducting rapid HIV and Hep C testing, and coordinating medical and other supportive services as needed.

The PN provides group and individual Hep C prevention education, Hep C care coordination, and referrals to treatment and care. The PN must be knowledgeable about community resources, including educational, social, and emotional supportive services available to clients.

Duties may also include recruiting clients, administering questionnaires, data gathering, maintaining patient databases, assisting with event organizing, performing data entry, program promotion, and group facilitation.

Responsibilities:

• Primary
  • Conduct outreach activities including educational presentations, community Hep C rapid testing (including pre- and post-test counseling), and facilitation of community linkage agreements
  • Coordinates follow-up testing and care for those who test positive
  • Performs rapid HIV and Hep C testing
  • Builds relationships and locates resources that promote the recovery, independence, health, and wellbeing of service users
  • Conducts an initial assessment with each participant to assess their health and wellness status and experience with accessing health care
  • Conducts community health promotion, health education, and risk reduction counseling
  • Maintains routine communication with clients and assists with coordinating client’s care navigation goals. Partners with agency staff and all members of the care team
  • Follows up with clients on a regular basis to keep them engaged and to assess progress
  • Navigates the medical system, including scheduling medical appointments, escorting clients to appointments, helping clients communicate with medical personnel, and assisting with any follow up as necessary
  • Completes and submits documentation of services provided in a timely and efficient manner
  • Participates in agency’s Hep C events and/or initiatives as needed
• Secondary
  • Attends required meetings as deemed appropriate and related to the scope of service
  • Adheres to workplace policies and procedures, including confidentiality, documentation, and conflict resolution
  • Participates in case conferences
• Other functions
  • Participates in quality assurance and quality improvement planning projects and activities as directed
  • Participates in monthly staff and peer worker development meetings and interventions
  • Conducts data entry and reconciliation for the program as needed

Minimum Requirements:

• High school diploma or General Equivalency Diploma (GED) minimum requirement
• New York City Department of Health Peer Certificate Training or the ability to obtain certificate through attendance at an AIDS Institute Authorized training center
• Preferred training in the following areas:
  • HIV 101
  • Viral Hepatitis 101
  • Hep C Point-Of-Care Testing Technology
  • Pre and Post Test Counseling
  • LGBT Sensitivity
  • Syringe Exchange and Harm Reduction Training
  • HIV Confidentiality and Risk-Reduction Counseling
  • Opioid Overdose Prevention
  • Delivering HIV Positive Test Results
  • Fundamentals of HIV Prevention Counseling
  • Hep C Patient Navigation
  • Hep C Peer Start-Up
  • Hep C Basics For Peer Workers
  • Hep C Medical Care and Treatment Update for Peer Workers
  • Trauma Informed Care
  • Mental Health First Aid
• Culturally aware and sensitive to PWUD (People Who Use Drugs), PLWHA (People Living with HIV/AIDS), LGBTQAI, YIDU (Young Intravenous Drug Users), SMI (Severe Mental Illness), and MSM (Wen who have Sex with Men)
• Preferable training in the following areas:
  • Motivational Interviewing
  • Syringe Exchange and Harm Reduction

Competencies:

• Ability to make data entries into program databases such as AIRS, eShare, EiCare, and Redcap
• Good group facilitation skills and overdose prevention training experience.
• Skilled with health insurance navigation and documentation.
• Good verbal, written, communication and interpersonal skills.
• Use of computer software –Microsoft Office Suite including Word and Outlook calendaring, and Excel.
• Bilingual in Spanish/English helpful

Essential Physical Demands/Working Conditions:

• Frequently remaining in a stationary position, often standing, or sitting for prolonged periods
• Occasionally moving around to additional worksites
• Occasionally lifting and moving objects up to 25 pounds in ordinary office related tasks

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Last Updated on July 5, 2023 by HepFree NYC