Viral Hepatitis Patient Navigator


  1. Linkage to care
    • Track patients diagnosed with HCV or HBV at Bellevue Hospital using electronic medical record.
    • Contact patients by telephone and/or letter to provide appointment.
    • Make appointments in Infectious Diseases/Viral Hepatitis clinic using Soarian scheduling system.
    • Educate patients on alcohol cessation and how to limit transmission through initial phone contact or via letter.
    • Meet with inpatients diagnosed with HCV or HBV to educate and provide appointment upon discharge.
    • Provide reminders (calls, letters, text, email) for patient appointments.
    • Perform moderately difficult and responsible clerical work in maintaining and checking various kinds of records both in electronic and paper form in order to link to care.
  1. Medical case management
    • Assist in health insurance enrollment.
    • Assist in medication/pharmacy prior authorization and coordination to access highly effective HCV and HBV medications.
    • Engage in treatment readiness counseling.
    • Promote, monitor and document patient adherence to prescribed.
    • Accompany patients to infectious diseases clinic appointments and ancillary services such as radiology or the laboratory.
    • Educate, coach and empower patients.
    • Assist in accessing appropriate community services.
  1. Service documentation
    • Document services promptly in the electronic medical record.
    • Document metrics required for grant reporting purposes.
    • Maintain a safe environment for patients by ensuring the enforcement of safety policies; attend continuing education programs/training as scheduled; assist in the proper handling of patients’ protected health information to ensure HIPAA compliance; use of two identifiers for patients, maintain tidy work area.
  1. Participate as an Active Member of the Virology/Infectious Diseases Clinic
    • Participate in weekly case conferences with medical providers
    • Provide critical feedback to other members of the healthcare team based on observations in the field.


Please e-mail your resume and cover letter to Subject line should read: “Viral Hepatitis Patient Navigator”


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