Full-time Position: Hep B and Delta Patient Navigator

Icahn School of Medicine at Mount Sinai

Department of Medicine, Division of Liver Diseases

Project Description:

LEAP (Liver Education & Action Program) in the Institute for Liver Medicine at Mount Sinai is expanding its aims to improve screening and linkage to care for Hep B virus and the lesser-known hepatitis delta virus (HDV) infection in NYC. An estimated 241,000 NYC residents have chronic Hep B infection, and an estimated 10% of those persons also have HDV, which can only occur in persons infected with Hep B. However, almost half of these persons remain undiagnosed and in need of care.

Viral hepatitis can cause cirrhosis, end-stage liver disease, liver cancer, and death, and HDV is the most aggressive form. The good news: effective new treatments are on the horizon.

We are pioneering an innovative universal Hep B screening and linkage to care program and collaborating on a new case-finding initiative with our research team at Mount Sinai. This is an exciting opportunity to help pilot and develop these projects and help get patients into life-saving care.

The LEAP Patient Navigator (PN) will work with patients and providers to reduce barriers to care and improve overall outcomes related to Hep B and HDV screening.

This is a full-time position with benefits.

Currently, this role is 90% remote with some on-site days.

May return to fully onsite in future.

Start Date: As soon as possible.

Salary Range: $40,000 – $48,000


Outreach to Patients: The PN will use Excel reports, chart review, and provider referrals to identify patients in need of linkage to care for Hep B and HDV and will reach out to these patients by phone for engagement, health education, appointment scheduling, etc. The PN works with each patient until they have attended at least their first Liver appointment and then does a warm handoff to the LEAP care coordination team.

Case Management/Navigation: The PN will work with patients interested in care to identify and help them overcome barriers such as health literacy, insurance, transportation, mistrust of the healthcare system, stigma, mental health or substance use, etc. The PN will identify resources that may be helpful to the patient and provide referrals or assistance applying to culturally appropriate services.

Promote Hep B Testing: The PN will correspond weekly with primary care providers and patients to encourage screening for Hep B and HDV and provide follow-up for patients who test positive. The PN may also be involved in outreach activities to expand the Hep B screening and link to care model to health partners within our system. Outreach activities may include: delivering educational presentations, attending meetings, and sending emails to providers and patients.

Documentation and Data: The PN will document all pertinent paitent information and encounters in the HIPAA-compliant REDCap database and in our EPIC electronic medical record. The PN will keep their data and documentation up-to-date and will perform data cleanings as assigned and may help with data reporting. The PN will obtain outside medical records as needed.

Team Collaboration: The PN will participate in weekly meetings with the LEAP team and directly report to the Senior Care Coordinator, with whom the PN will have regular one-on-one meetings. The PN will provide weekly updates for problem solving, quality improvement, future grant applications. The PN will also meet regularly with the Program Manager. The PN will be responsible for periodically presenting cases and contributing to case conferencing with the team and for case conferencing and helping coworkers as needed.


  • Work with community partners to develop and maintain Hep B and HDV-related networks (e.g. cultural organizations and CBOs). Foster relationships with outside organizations to facilitate warm handoffs.
  • Other duties as they arise.

This is an ideal position to gain experience in community health and healthcare. Previous team members have gone on to pursue advanced training in medicine and positions in public health, health tech, and university/hospital administration.

Education Training and Experience:

  • Bachelor’s degree required, ideally in Public Health, Social Work, Psychology, or related
  • Russian, Mandarin, Cantonese, or French fluency highly desirable
  • 1-2 years of experience in hospital setting, community health, case management, health education, or related
  • Knowledge of community resources and health care processes & structures
  • Knowledge and experience with personal computers, especially Microsoft Office Suite, databases, and electronic medical records (e.g., EPIC)
  • Ability to function at high level remotely (i.e. from home via Zoom, etc.)
  • Strong interpersonal and teamwork skills
  • Excellent oral and written communication skills and attention to detail
  • Strong independent judgment, problem-solving skills, and ability to thrive in a rapidly evolving environment
  • Eagerness to learn and take on new tasks
  • Must be authorized to work in the United States
  • Must be fully vaccinated against Covid-19 or willing to be vaccinated.

To apply, send CV, Resume to:

Francina Collado, MPH

Senior Care Coordinator

LEAP – Liver Education & Action Program

Division of Liver Diseases

Icahn School of Medicine at Mount Sinai


Last Updated on August 1, 2022 by HepFree NYC

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