Director of Harm Reduction Services

 Please send cover letter and resume to Edward Manchess at

Department: Harm Reduction Services

Reports to: Vice President of Harm Reduction Services

FLSA Status: Exempt

Salary Range: $72,500.00 – $80,000.00


The Director of Harm Reduction works collaboratively with program staff and senior leadership to provide quality program management, contracting, regulatory compliance, and program reporting for the Syringe Exchange Program, Harm Reductions Services, Medicaid Harm Reduction Services, the FPHNY program, Check Hep C program, and the Opioid Overdose prevention programs. The Director is responsible for the operation of pre and post award grant administration and budgeting responsibilities. Responsible for monitoring all contracts for compliance, the timely submission of reports, and assistance with grant-seeking and proposal development. Deep understanding of harm reduction theory and practice.


  • Responsible for the programmatic oversight for all harm reduction programs, including submission of all program reports, monitoring of monthly program/projected service deliverables, monitoring quality of data entry and reporting.
  • Develop and maintain systems and quality improvement initiatives to assess and improve program goals, programmatic performance and efficiency.
  • Implement and oversee program quality improvement activities, including monitoring quality indicators and ongoing review of program documentation.
  • Provide accurate analysis of program related contracts and budgets.
  • Work with the finance department to manage vouchering, invoicing and the processing of payments.
  • Ensure that the expectations of funders, partners, constituents, clients and community stakeholders are met.
  • Ensure fidelity of implementation of all programs, using data and on-going feedback to inform and revise programs initiatives in collaboration with program leadership.
  • Identify services gaps and design effective viable programs.
  • Ensures consistent and extensive outreach activities are performed to increase program census across contracts.
  • Oversee and monitor departmental training/development activities.
  • Coordinate community clean-up of syringes.
  • Ensure mobile testing, syringe distribution, peer education and outreach activities happen as scheduled.
  • Coordinate Community Mapping activities to track informal and formal program expansion in the Bronx.
  • Implement Quality Assurance (QA) activities, including monitoring quality improvement indicators and ongoing review of program activity logs and documentation.
  • Provide regular and consistent supervision, evaluation, professional development and oversight of Harm Reduction staff.
  • Responsible for the management and scheduling of staff.
  • Maintain an organized inventory system of syringe exchange and outreach program supplies, including ordering of new supplies with special attention paid to programs needs and cost efficiency.
  • Identify community-based organizations for potential referral services, follow up on existing linkages, and provide agency information sessions and promotional materials for staff and participants as appropriate.
  • Enhance linkages with social service providers, to facilitate referrals and coordination of services for all persons who test positive and/or who are at high risk for HIV/HCV/STIs who will receive referrals for needed services and enrollment into Health Homes.
  • Ensure that members of the team are to follow-up on all non-completed referrals to ascertain what barriers to access to care and support services were and work with the client and the referred agency to overcome these barriers.
  • Integrate agency SEP, HIV/STI/Hep C prevention and outreach activities with other BOOM!Health direct services, as well as with outside service providers through agreements and linkages.
  • Prepare and complete monthly reports, including narrative and quantities data, follow-up and access to services, and document intervention activities in relevant databases.
  • Meeting individually with participants to assess needs, program status, provide individuals with program matters and resources that are available for their needs.
  • Other duties as assigned


  • Knowledge of harm reduction theory and practice.
  • Experience with and knowledge of the provision of harm reduction services to high risk populations, including active drug users, the homeless and sex workers.
  • Minimum 2 years of program and contract management and supervisory experience.
  • Knowledge of and experience with outcome evaluation development and analysis.
  • Excellent organizational skills, including data analysis and programmatic documentation.
  • Excellent oral and written communication skills.
  • Assist in the hiring of staff.
  • Arranging weekend and evening training for those staff
  • Attend community meetings such as the 40th Precinct Community Council and Community board meetings
  • Keep senior management informed with detailed and accurate reports or presentations
  • Ensure evening and day time documents for data entry has a system to guarantee the Data Manager receives the documents
  • Training of the evening and weekend supervisor’s
  • Ensure that evening outreach is local to the South Bronx when identifying and recruiting new participants.
  • Train the entire weekend and evening staff on the deliverables for HRS program.
  • Bachelor’s degree preferred but not required with 4 or more years of management experience.
  • Maintaining a positive relationship with the 40th Precinct
  • Valid NYS driver license.

Last Updated on April 3, 2023 by HepFree NYC

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