Field Worker/Interviewer for Patient Survey (Temp/Part time – $20.60 /hour )

Field Worker/Interviewer (Temporary and Part-time)

Project: SUCCEED (Scaling Up Co-infection Care to Eliminate Ethnic Disparities)

Funding Agency: Health Resources and Services Administration (HRSA)

Description:

The HIV Care and Treatment Program is recruiting Field Workers/Interviewers to help conduct a Patient Knowledge Assessment as part of Project SUCCEED.  Project SUCCEED is the local name for a three-year HRSA-funded project co-managed by the NYC Health Department HIV Care & Treatment Program and Viral Hepatitis Program. The goal is to improve Hepatitis C (HEP C) screening and cure rates in people of color living with HIV. New York City is one of five sites nationwide to receive this grant.   The Patient Knowledge Assessment is a survey designed to gather information from patients about their knowledge of, experience with and barriers to HEP C screening and treatment. Results from the survey will be used to develop materials and technical assistance that meets the patient’s needs.  HIV-positive individuals (up to 300) will be recruited to participate in the survey at up to 17 different medical and social service sites across NYC.  Data collection entails a one-time, approximately 20-minute web-based anonymous survey using an electronic tablet.

Field Workers/Interviewers will conduct survey recruitment activities during business hours at each of the survey sites across NYC, including coordinating with site staff about the preferred method for recruiting survey participants, explaining the survey to potential participants, assisting with survey setup and technical support, administering the survey when client self-administration is not feasible or is not the client’s preference, and distributing gift cards (incentives) after survey completion.  Fieldworkers/Interviewers will be asked to document recruitment progress and incentive distribution using standardized project logs while always scrupulously maintaining the confidentiality of client data and ensuring fidelity to the survey protocol and procedures.  At the end of each day, Field Workers/Interviewers will return data collected to NYC DOHMH offices at 42-09 28th Street in Long Island City, Queens.  The survey period will be limited – we are looking to hire Field Workers/Interviewers to start as soon as possible for up to 28 hours per week through the end of April (minimum is 20 hours a week).

See below for details and if interested, please contact Kate Penrose at kpenrose@health.nyc.gov.  CVs can be sent directly to that email address.

Field Worker/Interviewer Responsibilities:

  • Participate in and successfully complete required trainings
  • Adhere to all federal, state, local and institutional confidentiality laws and protocols, based on trainings/materials to be providers, and guidance from project team
  • Develop site-specific recruitment procedures with site staff
  • Immediately report any data security risks or problems with the survey requiring resolution to project team
  • Identify interested study participants and conduct structured interviews when self-administration is not feasible or is not the client’s preference
  • Accurately document survey progress and incentive distribution
  • Maintain data integrity

Qualifications:

  • Ability to adhere to survey protocols
  • Ability to comply with strict protocols for confidentiality
  • Experience interviewing, and specifically comfort asking/hearing about sensitive topics
  • Comfort operating computers and ability to learn a computerized interview program
  • Fluency in oral and written Spanish is a strong advantage
  • Familiarity with HEP C and/or HIV a plus
  • Strong and unflagging attention to detail
  • Strong oral communication skills
  • Sensitivity and responsiveness to site staff’s and participants’ concerns and questions
  • Effective organizational skills, including rigorous habits of documentation
  • Keen recognition of issues that may require the attention of other study team members
  • Ability to establish rapport with people from diverse racial/ethnic, sexual orientation, gender identity, socioeconomic, age, cultural, disability, and religious groups/perspectives
  • Ability to travel on public transit throughout New York City and maintain security of study supplies

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