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Tag Archives: job

Job | Hep B Care Manager (Flushing, Queens) @ CBWCHC




Provide care coordination with the following responsibilities:

  • Database management of chronic HBV registry patients (for Hep B Care Program patients and Hep B Moms patients)
  • Assist scheduling of appointments
  • Following up on no-show patients, referrals to specialists
  • Reviewing patient records using electronic medical records
  • Calling and meeting with patients to counsel patients on hepatitis B and discuss Hep B Care Program and/or Hep B Moms program
  • Assist clinical staff in delivery of care
  • Attend team meetings and provide support to their activities
  • Prepare related reports and program statistics
  • Assist in HBV quality assurance and initiatives
  • Assist in HBV research projects
  • Participate in local HBV meetings and events
  • Participate in local, state and national HBV advocacy/awareness projects and initiatives
  • Other duties as assigned


  • Experience in a clinical setting and basic understanding of medical terminology
  • Experience with Excel, Word, and PowerPoint
  • Fluency in Mandarin, Cantonese, and English
  • Motivated, self-directed individual, able to work in a team
  • Strong interpersonal, writing and analytical skills

Applicants can email their resume and cover letter to the Human Resources Department to

Job | Associate VP of Prevention @ Harlem United

Associate VP of Prevention at Harlem United Community AIDS Center (full time)

Position Description

The Associate Vice President of Prevention, Education, and Support Services is part of the senior management team of the Community Health Services division. This position is responsible for the oversight of three (3) prevention program areas; access to care services, integrated testing and education services, and recovery support and harm reduction services. S/he will ensure compliance with organizational and funding regulations while working closely with the Managing Directors to provide strategic direction for the overall implementation of program services. Under the supervision of the Vice President of Prevention, Education, and Support Service, s/he will coordinate a systematic approach to program design and implementation of interdisciplinary services for at risk populations. The Associate Vice President will provide leadership and technical direction to programs through the management of diverse projects engaging underserved communities, ensuring staff development opportunities, and routine quality assurance activities.

Essential Job Functions

Organizational Development

  • In collaboration with the Vice President, develops the strategic plan and sets priorities for internal organizational development and incrementally grows the budget to support Harlem United’s goals
  • Works to sustain a positive work culture that reflects the mission of the agency
  • Maintain and expands collaborative relationships with allied community based organizations, social service organizations, elected officials and funders.
  • Maintain a working knowledge of significant developments and trends in the field

Administrative Responsibilities

  • Assures implementation of program goals, triad management, contract deliverables and corporate compliance.
  • Oversee the development and/or modification of program policies and procedures as needed
  • Identify potential problems in personnel management, availability of resources, program development, and participate in the management and resolution of these problems
  • Coordinate community resource development efforts so that agency linkages and other services relationships are both consistent with program participant need and effectively managed
  • Oversee the production and timely submission of required internal and external reports
  • Provide leadership and communicate vision through regular meetings with directors, and through conflict resolution, decision-making and team building.
  • Coordinate the development and maintenance of a community based prevention system based on the community health model and integration of program services.

Fiscal Oversight

  • Assist the Vice President in his/her work to oversee the working relationship with the Finance Department to ensure financial soundness of the Prevention programs through ongoing financial oversight and management.
  • Ensure spending is compliant with funder regulations and program requirements.
  • Oversee/assist with budget modifications and contract spending plans.

Program Development

  • Assist the Vice President in his/her work to be responsible for program development, implementation, coordination and evaluation of a total of 6.5 million dollars across 32 different contracts
  • Collaborate on the development of new program activities in response to the changing needs of clients and staff
  • Ensure that the social service program is known, accessible to and inclusive of all potential participants and that regular and rigorous outreach efforts are made to those eligible to participate
  • Work closely with the head(s) of the Systems, Quality Improvement, Research, and Evaluation (SQIRE) Department to ensure consistent, timely and meaningful CQI and outcomes evaluation of all prevention programs.


  • Provides full direct supervision to managing directors; ensures orientation for all staff to organization mission, vision, and value, protocols and procedures
  • Provide support and consultation to managing directors to ensure key divisional responsibilities are met including development, implementation and maintenance of policies and procedures; compliance with regulations and licensing requirements; encourage effective relations with local and state agencies and groups; ensure funding applications, reports, needs assessment and compliance plans and contracts are administered and monitored appropriately
  • Monitor and evaluate staff performance
  • Maintain a working environment climate that attracts, keeps, and motivates a diverse staff of top quality people


    • Expertise in program management and analyzing the delivery of quality services
    • Ability to maintain and develop organizational strategies through effective utilization of acquired skills and provide leadership to promote the mission of HU
    • Thorough knowledge of the non-profit arena, including familiarity with grants, funding sources and regulations
      • Excellent communication skills at all levels, be an effective role model and be able to plan and direct the work of others
      • Creative in organizational development, program planning, and establishing and marinating successful working relationships
      • Understanding of computerized information systems and good knowledge of budgeting methods and procedures
      • Able to safeguard sensitive confidential agency and staff information
      • Professionalism, good judgment and be flexible to work outside normal business hours to meet the needs of the position
      • Must be able to handle high stress, risk and the ability to effect and facilitate change.
      • Excellent writing skills and ability to contribute to reports and presentations reliably.


      • Masters Degree in Public Health Social Work/Public Administration or related field, or equivalent combination of degree and experience.
      • 5-10 years experience in not-for profit program management and administration
      • Experienced in NYC HIV social service delivery system
      • A working knowledge of harm reduction principles
      • Working knowledge of continuous quality improvement
      • Job (New York): Associate VP of Prevention –


Harlem United is an equal opportunity employer. To apply, please email resume and cover letter including salary requirements to include “AVP Prevention” in email subject line.

Job | Hep C Care Coordinator @ Mount Sinai NYC

Full-time Position: Care Coordinator

Icahn School of Medicine at Mount Sinai

Department of Medicine, Division of Liver Diseases


Project Description: Project INSPIRE NYC aims to improve the treatment of hepatitis C (HCV) infection in NYC. It is estimated that 146,500 NYC adults (2.4% of the NYC population) have chronic HCV infection, which causes cirrhosis, end-stage liver disease, liver cancer, and death in 20% of infected persons. The project will demonstrate that patient-centered medical and behavioral healthcare integrated with care coordination services and telemedicine-based provider training will reduce complications, deaths, and costs from HCV.

The Care Coordinator will provide linkage to care services for patients who are HCV Antibody-positive including and care coordination (Case Management, Education, Outreach, Collaboration, and Logistical Support) to patients with chronic hepatitis C.


  • Navigate HCV Antibody positive patients to on-site viral load/confirmatory testing
  • Follow-up with all HCV Antibody positive patients screened for post-test counseling and basic HCV-related education: natural history, prevention of transmission, evaluation, and treatment
  • Accept and coordinate in house and outside HCV referrals from primary care physicians
  • Schedule patients for all appointments including first on-site HCV evaluation with on-site HCV specialist (within one week), treatment meetings, and follow up appointments on-site and off-site
  • Remind patients one day prior to appointment and check to see if patients adhered to appointment
  • Promote adherence to all HCV-related appointments and send letter and/or telegram for patients lost to follow-up
  • Accompany patients to on-site or off-site appointments when necessary
  • Obtain outside medical records as needed
  • Work closely with on-site HCV primary care champion to ensure patients are engaged with HCV care (e.g. weekly HCV clinics, review case load, and review data requirements)
  • Follow up on labs ordered by the Hepatitis C provider and review results to complete evaluation
  • Check in with patients after appointment with on-site HCV primary care champion for 5-10 minutes:
    1. assess how patient is doing (build rapport)
    2. ask patient to clarify next steps
    3. schedule follow-up appointments in real-time (e.g. ultrasound)
    4. elicit fears and concerns
    5. answer questions
    6. work with any insurance issues and refer to on-site Medicaid office or on-site social worker
  • Prior authorizations for HCV medications, adjuvant medications and other related-procedures
  • Work with Medicaid managed care plans and pharmacies for ordering/delivering HCV-medications
  • Work with pharmacy and provider to dispense medications, assess patient adherence to medications; counsel patients; and review/monitor for drug-drug interactions
  • Provide adherence counseling and assist with side effect management via weekly calls
  • Conduct brief alcohol and mental health screenings and/or interventions
  • Pre-treatment readiness assessments to identify potential barriers to treatment (e.g. using standardized instrument such as PREP-C, reaching out to patient’s primary care provider)
  • Provide HCV education (evaluation, treatment, adherence, and side effect management)
  • Conduct rapid HCV testing at outreach sites and navigate new HCV antibody + patients to center
  • Work with outside labs for uninsured patients in need HCV viral load testing
  • Organize and administer any program incentives (e.g. metro cards)
  • Collect all HCV-related data and input in timely manner within databases
    • Maintain all HCV-related databases (e.g. updating data daily, ensuring data security)
    • Report weekly on database updates to HCV team
  • Provide weekly updates to HCV team meeting for problem solving, QI, future grant applications
  • Attend on-site and off-site trainings as needed.
  • Attend New York City Department of Health HCV Task Force, when possible
  • Work closely with NYC Department of Health (e.g. attend coordinator meetings and data transfer)
  • Attend the weekly Project INSPIRE Mount Sinai HCV telemedicine call
  • Report to Project Director
  • Attend Project INSPIRE meetings
  • Work at multiple clinics in various locations in NYC throughout the week
  • Work closely with community to develop and maintain HCV-related networks (e.g. syringe exchange program and CBOs)
  • Collaborate with HCV team members in dissemination activities (abstracts and papers)
  • Work with and supervise HCV peers navigators – 3-4 per Care Coordinator
  • Provide administrative support to the Project INSPIRE team (e.g. conference room booking; scheduling meetings; updating calendars; and fax machine support)
  • Other duties as needed

Education, Training and Experience:

  • Possess a Bachelor of Science in Public Health, Social Work, Biology, Psychology, Education or an equivalent degree
  • Have at least 4 years of experience in a community health role
  • Must possess knowledge of community resources and health care processes, structure, and function
  • Strongly Preferred bilingual (English and Spanish)
  • Must possess knowledge and experience with personal computers
  • Must demonstrate ability to work effectively in a team environment
  • Must possess the ability to communicate orally and in writing
  • Experience in a supervisory role
  • Demonstrate Independent Judgment


Immediate start date for all four positions.

Two-year commitment expected.

Salary commensurate with experience.


Submit Cover Letter and Resume to:

Ponni Perumalswami, MD, Assistant Professor, Division of  Liver Diseases, Department of Medicine, Icahn School of Medicine at Mount Sinai –

One Gustave L. Levy Place – Box 1123 – New York, NY 10029

Office: (212) 659-8879– Email:



Job | HelpLine Specialist @ American Liver Foundation NYC

HelpLine Specialist – NY Office

Job posted by: American Liver Foundation, National Office

  • Posted on: September 22, 2014

Job description

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet American Liver Foundation’s changing needs, at the sole discretion of management.

TITLE: Helpline Specialist

LOCATION: 39 Broadway, New York, NY, 10006, US

REPORTS TO: Director of Support Services


The American Liver Foundation’s (ALF) mission is to facilitate, advocate, and promote education, support and research for the prevention, treatment and cure of liver disease. ALF’s programmatic efforts through its education, support, and outreach programs, research awards programs, and advocacy initiatives help further its mission.

The Helpline Specialist is a key member of the Programs Department and provides support and education to people with liver disease, their family members, friends, and caregivers, the general public and health care and social service professionals via the National Helpline (1-800-GO-LIVER). The Helpline Specialist responds to all requests for information and provides support, education and local resource information relating to liver disease, with a dedicated focus on viral hepatitis. He/She may act as the content expert and primary resource for Hepatitis C for division and national staff


The American Liver Foundation’s National HelpLine:

  1. Respond to all HelpLine calls, emails and mail requests;
  2. Coordinate requests between local division offices and national staff;
  3. Collect and analyze HelpLine data;
  4. Staff Help Line between 11 am and 7 pm.

Support Services:

  1. Act as internal resource for division and national staff for liver disease education;
  2. Perform ad hoc duties relating to support service initiatives, as requested;

Other Duties:

  1. Participate in planning, researching and implementing new support service initiatives;
  2. Represent the American Liver Foundation at local and national meetings, as assigned;
  3. Attend relevant trainings to strengthen and expand support services;
  4. Perform other duties as assigned.


Education: A Bachelor’s in Health and human service discipline such as public health, nursing, social work and human services.


  • A minimum of 3 years of experience in health education, preferably in a clinical setting
  • Person must have extensive knowledge of liver disease, specifically viral hepatitis – the HelpLine Specialist will be working with clients who are going through different aspects of their liver disease journey (i.e. newly diagnosed, chronic)
  • Some experience with managing crisis situations preferred
  • Must demonstrate excellent customer [patient] service skills


  • Bilingual (English/Spanish) desirable
  • Excellent assessment, communication and organization skills.
  • Demonstrated initiative and good judgment.
  • Ability and willingness to learn complex medical information.
  • Excellent computer skills, particularly with MS Word, Excel, Access, PowerPoint

How to apply

Subject line of e-mail must include “Helpline Specialist – NY Office”

The American Liver Foundation is an equal opportunity employer, offering comprehensive benefit programs, a team environment, training and support, and all resources required to ensure that employees succeed in meeting personal and team goals. Interested candidates should email a cover letter, resume and salary history expectations to

Position is located in downtown Manhattan.


Education requirements: 4-year degree

Languages needed: Bilingual English/Spanish

Employment type: Full time

Professional level: Professional

Benefits: Medical, Dental, Vision and FSA

For original post CLICK HERE.

Job| Harm Reduction Group Counselor (LCSW) $60/hr

Located at The Washington Heights CORNER Project in NYC

Position Description: Directs and guides weekly harm reduction group for active substance users on modules and therapeutic topics, such as, but not limited to, safer injection, harm reduction budgeting, identifying and healing trauma, self-medication, and internalized stigma grief counseling.

For more information go to:


Job | Outreach Worker (Harm Reduction): Harlem United

Position Description:
Under the direct supervision of the Program Director of New Business Development and Outreach Services, the Outreach Worker is responsible for engaging and building trusting relationships with individuals affected by homelessness, substance use, mental health disorders, HIV/AIDS and STIs, and other risks. The Outreach Worker will work as part of an inter-agency team in engaging homeless/at-risk individuals in various venues with the goal to assess and refer these individuals to HU’s primary and dental clinics and other internal and external supportive services.  The Outreach Worker recruits individuals at various community-based settings, conducts program screening and assessment, engages individuals through individual and group interventions, and properly completes all paperwork in order to help individuals enroll in Harlem United services. This individual will embrace a harm reduction-based model when engaging consumers.

Reports to: Program Director of New Business Development and Outreach Services – Community Health Services. Created: October 3, 2012

How to Apply: Send your cover letter and resume to:  Oscar Lopez, Program Director of New Business Development and Outreach Services at

Essential Job Functions:
The following duties are mandatory requirements of the job:

  • Demonstrate knowledge of common health-related needs including substance use, mental health, and HIV/AIDS experienced by homeless/at-risk individuals
  • Effectively identify and engage individuals on the streets, in shelters, drop-in centers, soup kitchens, transitional programs, and other locations where homeless/at-risk individuals congregate
  • Conduct assessments and reassessments for individuals with high-risk behaviors associated with drug use and sexual activity to maintain engagement in services, and enter data to assist with ongoing program service delivery
  • Effectively conduct health education and risk reduction education sessions in outreach settings
  • Effectively refer individuals for HIV and STI testing services, housing support, behavioral health services, healthcare services, and additional services
  • Actively work as part of an interdisciplinary team to track and locate individuals in the community to maintain program engagement
  • Achieve monthly target deliverables for outreach services, and track ongoing service delivery through proper paperwork completion and programmatic documentation
  • Conduct ongoing presentations and community outreach activities to recruit new and returning individuals, working with a team to strategize new and creative ways to engage hard to reach and vulnerable populations
  • Actively participate in advocacy activities that support the mission and values of the agency
  • Drive agency vehicles, assisting with daily vehicle maintenance, and following agency rules and regulations for vehicle operation, informing direct supervisor immediately of any vehicle issues
  • Pick up and transport clients from partnering agencies as needed for medical and agency appointments
  • Adhere to all client confidentiality requirements and standards
  • Perform other duties not described above deemed appropriate by the agency

Other Responsiblities:
The following duties are to be performed as assigned by the supervisor:

  • Participate in monthly data-driven supervision (DDS)
  • Participate in ongoing clinical supervision
  • Participate in ongoing continuous quality improvement (CQI) activities

Education and Certification:
This position requires a high school diploma, GED, or equivalent experience may be substituted. Bachelor’s degree in Social Work, Public Health, or related field, is preferred. At least one year of work with communities at risk, people living with HIV/AIDS, mental illness, homelessness, and substance use is required.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • New York State Driver’s License required
  • Knowledge of community networks and resources for homeless individuals, substance users, people with mental illness, and people living with HIV/AIDS
  • Knowledge of harm reduction and other approaches to behavior change
  • Good oral, written and computer communication skills
  • Spanish preferred

How to Apply: Send your cover letter and resume to:  Oscar Lopez, Program Director of New Business Development and Outreach Services at

Job | Community Organizer (HIV, Hepatitis, STI) : Harlem United

Position Description: Working under the supervision of the Director of New Business Development and Outreach Services, The Community Organizer is directly responsible for developing collaborations with residents, community business, Tenants Associations, executive board members, policy-makers, various local social services agencies, local health service providers, and local Community Boards. These collaborations are critical to provide HIV/AIDS/STI awareness through educational events, workshops and health fairs, for the communities in Upper Manhattan and The South Bronx.  S/he will work closely with Harlem United’s testing teams to saturate defined areas of East and Central Harlem with HIV stigma-reduction messages and coordinate neighborhood HIV/HCV/STD testing events and access to care and services. The Community Organizer (CO) must have extensive knowledge of Harlem andNew   York City’s health and human services network and must conduct assessments and refer individuals and/or families to appropriate community resources for needed services. The CO will establish ongoing relationships to ensure successful connection to Harlem United’s medical, dental and social services.

Reports to: Harlem United Director of New Business Development & Outreach Services – Community Health Services. Created: October 17, 2012

How to Apply: Applicants should send Cover Letter and CV to: Oscar Lopez, Program Director, New Business Development and Outreach Services

Essential Job Functions:
The following duties are mandatory requirements of the Community Organizer position:

  • Participate in monthly partnership meetings with various social services organizations to help identify community needs, schedule health fairs, and develop educational curricula and marketing materials.
  • Identify and build relationships with other community partners to serve as referral sources to meet the social and economic empowerment needs of Upper Manhattan and South Bronx residents.
  • Facilitate VOICES/VOCES, (Video Opportunities for Innovative Condom Education and Safer Sex), a single-session, video-based program for the prevention of HIV and other sexually transmitted diseases (STDs).  In addition, identify venues (Internal and external) where this intervention will be facilitated and crate a monthly schedule. The candidate will be responsible for accurately completing and entering all VOICES VOCES related documentation in the AIRS database.
  • Develop trainings to build the outreach and communication skills of local volunteers and peer workers to promote stigma reduction messages and increase the amount of referrals for testing rate for Harlem residents. Trainings include but not limited to scene role plays, survey understanding, training and Outreach forms training, cultural competency, and engagement skills
  • Be the lead planner of several annual community events (large and small-scale events) Overall purpose of these events is to make Upper Manhattan and South Bronx residents aware of the importance of testing, help reduce the stigma of HIV/AIDS, discuss and try to eliminate many misconceptions of HIV/AIDS, and provide free rapid HIV/STI/Hep C testing;
  • Transport consumers, as needed, to Harlem United Medical and Dental clinics, as needed.
  • Conduct Health Education Workshops (HCPI’s) in the community centers, school based organizations and CBO’s, including delivering evidence based interventions conducted under the Education and Training Team.
  • Required to work some evenings and some weekends as needed by the program needs.

Other Responsiblities:
The following duties are to be performed as assigned by the supervisor:

  • Participate fully in all program evaluation activities.
  • Participate in agency-wide events as assigned.
  • Other duties as assigned.


  • The Prevention Department seeks an individual with at least a Bachelor’s Degree, and/or
  • Over 3 years of experience in community organizing, with a focus on planning health-related events.

Special Skills and Knowledge:

  • The hired CO should be extremely familiar with Upper Manhattan and South Bronx communities.
  • CO should have a background in coalition work and experience in case management.
  • The ability to speak fluent Spanish is a major plus.
  • Posses a NYS drivers license is a Must.
  • Must be able to work with a vast variety of populations, and cannot discriminate anyone based on sexual orientation or religious preference. Knowledge and familiarity with HIV/AIDS services, including prevention strategies, and harm reduction, is a plus.

How to Apply: Applicants should send Cover Letter and CV to: Oscar Lopez, Program Director, New Business Development and Outreach Services


Mental Health/Substance Use Interventionist Job (NYC Dept of Health)

Full Time Mental Health/Substance Use Interventionist

Location: 1309 Fulton Ave. (E 169th St.) Bronx, NY 10456
Salary: $44,853 + Full Benefits Package (commensurate with experience)

Minimum Qualifications: Bachelor’s degree in a health or human services related area and at least 2 years experience delivering behavioral health interventions related to substance use and/or risky sexual behaviors. OR At least one year college level education and at least 5 years experience delivering behavioral health interventions related to substance use and/or risky sexual behaviors. Preferred: Certified Alcoholism and Substance Abuse Counselor (CASAC)

Submit resume and cover letter by AUGUST 1st, 2012